Administrative Support Officer - South Western Centre Against Sexual Assault

About this role

Ready to enhance your career and lifestyle? Join the friendly and dynamic team at South West Healthcare! Nestled in the stunning Great South Coast region, we serve over 110,000 residents with a comprehensive range of medical, surgical, and psychiatric services. Position overview • Part time (64 hours per fortnight), Fixed term position • Commencing as soon as possible, ending February 2027 • Possibility of contract extension • Location: Warrnambool Campus • Classification: Administration Grade 2 • Salary Range: $69,438.72 - $76,764.47 pro rata, plus superannuation • Applications will be reviewed and shortlisted as they are received. Interviews may be conducted prior to the closing date, and the position may be filled before advertisements close. About the role Are you ready to make a meaningful difference in the lives of individuals and families within our community? An exciting opportunity exists for a highly skilled and motivated Administrative Support Officer to join the South Western Centre Against Sexual Assault (SWCASA). As the first point of contact for clients, families and stakeholders, you will play a critical role in creating a welcoming, supportive and professional environment. This position requires a strong commitment to customer service, with the ability to respond to sensitive and often complex situations with empathy, compassion and professionalism. Working within a highly confidential setting, you will provide high-quality administrative support to the service, including reception duties, appointment scheduling, client record management, client brokerage coordination and administrative support for SWCASA programs and committees. The ability to remain calm under pressure, demonstrate sound judgement and maintain confidentiality at all times is essential. What you bring • Sound knowledge and experience in a variety of computer skills, particularly Microsoft Office. • Ability to work autonomously and prioritise workloads and perform daily tasks with a significant level of accountability and responsibility. • Strong interpersonal and communication skills, including the ability to liaise with management and staff. • Clear understanding of the importance of maintaining confidentiality in a highly sensitive office environment. • Experience in working with medical records and qualifications within Office Administration would be advantageous but not essential. • A customer-focused approach with a genuine desire to support clients and colleagues. • Compassion, empathy and respect when interacting with individuals who may have experienced trauma. What we offer You will enjoy benefits such as: • Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions • Internal and external professional development opportunities • A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs • Excellent terms and conditions of employment Who we are As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here . SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status. SWH is the largest health service in South West Victoria, providing acute, mental health, rehabilitation, and aged care together with an extensive range of primary and community health services across the South West catchment. SWH is the lead agency for the South West Local Health Service Network, presenting an exciting oppo rtunity for SWH to provide strong leadership and support across the entire region. With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast. To learn about the vibrant town and region please visit: http://www.warrnambool.com/ How to apply Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday, 02 August 2026. Please ensure you address the selection criteria as outlined in the position description. Employment Terms and Conditions will be in line with Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025-2027. The successful applicant will be required to be eligible for and undergo the following: • Police Record Check • Employee Working with Children's Check, where required • Current Immunisation status Note: If you experience any difficulties using this website or require assistance at any stage of the recruitment process, please email: [email protected]