Court Officer Program Coordinator

About this role

• Excellent opportunity to develop and showcase your leadership skills while supporting and training Court Officers throughout their two-year program. • Work closely with the Judiciary, Registry teams and key stakeholders across the Magistrates’ Court. Fixed term until October 2027. • Leverage your strong Registrar expertise to coach, mentor and support Court Officers in delivering high-quality judicial support services both in and out of court. About Us Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'. Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly. The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year. MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community. About the Role We are seeking a Court Officer Program Coordinator to lead, train and support a team of Court Officers who facilitate court proceedings both in court and online. This is an exciting leadership opportunity to shape and develop the next generation of Court Officers within the Magistrates' Court of Victoria. Working closely with the Judiciary, Registry Managers and staff, the MCV Learning and Development team, and members of the legal profession, you will play a key role in ensuring high-quality judicial support services across the Court. As the Court Officer Program Coordinator, you will combine your extensive court knowledge with your passion for coaching and capability development. You will lead the training, mentoring and ongoing support of Court Officers—law graduates undertaking a two-year program—helping them build the skills and confidence required to operate effectively in both online and open court environments. Operating within a complex, fast-paced and high-demand setting, you will drive service excellence by ensuring Court Officers are proficient in court procedures, time management, workload prioritisation, stakeholder engagement, communication, court etiquette, document management and matter readiness. Your leadership will directly contribute to the efficient operation of the Court and the delivery of outstanding support to the Judiciary and court users. This is a unique opportunity to work closely with Magistrates, court executives and key stakeholders to deliver best-practice judicial support in a fast-paced and evolving court environment. About You • Must be an experienced Magistrates' Court Registrar having completed the necessary traineeship. • Excellent Registrar skills and the ability to communicate clearly and build relationships with stakeholders from across the court environment. • Ability to identify inefficient processes and work with stakeholders to recommend and implement improvements. • Demonstrated ability to guide, coach and mentor Court Officers as they build capability and develop in their roles. How to apply Click the ‘Apply Now' button, ensuring you include the following in your application: • resume • a short cover letter Other information CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase partici pation of Aboriginal and Torres Strait Islander people across our workforce. We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply. We aim to create a workforce that reflects the community in which we live. If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement. As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.