District Support Officer

About this role

• Location | Swan Hill District 18 • Part Time (15.20 hours/week) | Ongoing • PTA 2 | $60,524 pa pro rata plus 12% superannuation CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day. Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on. We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve. To learn more about who we are and the work we do, visit our About Us page. About the Role We are seeking a motivated individual with an administration background or with a general understanding of administration to work on a part-time basis, 15.20 hours per week (0.40) as a District Support Officer in our office at Swan Hill. Training, mentoring, and ongoing support will be provided to develop the successful applicant's capability across all responsibilities of the role. This exciting, ongoing role works within a positive, supportive and close-knit team and offers excellent opportunity for growth and development within the CFA. Key responsibilities of this varied role will involve: • Data entry, database and systems coordination. • Records administration. • Stores duties inclusive of stock management, lifting >15kg, receipting incoming goods, picking and packing outgoing items, labelling and tracking. • Inputting and coordinating stores data using relevant CFA systems (SAP, RMS etc), Microsoft Excel and providing information from these where requested. • Liaison with external suppliers to generate quotes etc. • Liaison and communication with a wide range of external and internal stakeholders to ensure an effective service delivery. • Provision of customer service and general administrative and office support. • Assisting with accounts payable administration. • Providing support at meetings including, organising and scheduling, agenda preparation, venue and catering requirements. • Participation in Incident Management support roles appropriate to experience and qualifications. This is a fantastic opportunity and would suit an all-rounder who enjoys a variety of duties while providing exceptional customer service. Attention to detail and a can-do attitude are important as is teamwork and commitment. About you The ideal candidate will be hands on and keen to join a small team. You will have a strong commitment to teamwork and be looking for an opportunity to develop your skills further. Additional requirements include: • Motivation and enthusiasm with demonstrated administration experience and excellent attention to detail. • Efficient computer skills including working knowledge of Office 365 (Excel, Outlook, Sharepoint, Word – knowledge of other applications is a bonus). • Experience interacting with people at all levels and be able to work with minimal supervision in a proactive manner. • Excellent written and verbal communications skills. • Adaptability, positive attitude, a willingness to learn and a desire to demonstrate your initiative. • Self-motivation and a willingness to pitch in where needed. • Excellent organisational and time-management skills and a proactive and autonomous approach. Please note, a driver's licence, some travel and after-hours work may be required for this role. Why choose CFA • Meaningful Purpose: Your contribution truly makes a difference • Work-Life Balanc e: Paid parental leave, generous leave provisions • Flexibility: Hybrid work options with flexible work arrangements • Discounts: Emergency Memberlink discounts on various services • Wellbeing Focus: Health Ready programs, flu vaccinations • Member Assistance Program: Access support across 8 service pathways Your Application Click the ‘Apply' button to access our online application portal. You will be prompted to provide your personal and contact details and to respond to employment-related questions. When applying for a position with CFA, please include a cover letter (no more than 2 pages) and resume that clearly demonstrate your qualifications, experience and the key attributes and skills relevant to the role. Pre-employment Checks Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references. Applications close: 11:59pm 9 August 2026. What to expect from our recruitment process CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [email protected] The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014 . You can view our Privacy Statement here . For access and correction of the information we have collected, contact [email protected]