Manager

About this role

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria. We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) THE ROLE The Manager Temporary Accommodation is responsible for leading the Temporary Accommodation Support team in providing temporary accommodation solutions for eligible households impacted by the January 2026 bushfires. The role is responsible for overseeing the Temporary Accommodation Support Team in delivering the assessment, application and case management of clients applying for and receiving government funded temporary accommodation support. The role will work collaboratively with individuals seeking temporary accommodation, their support service providers, internal stakeholders and the broader Victorian Government to develop initiatives that deliver client centred outcomes and high service standards for all those interacting with the program. The Manager Temporary Accommodation will also be responsible for the development, implementation and management of program performance and reporting systems to accurately track and monitor program effectiveness against defined parameters. To be considered for this role you will need to hold a valid unrestricted Victorian drivers licence and be able to commute to fire impacted communities as part of recovery efforts. ACCOUNTABILITIES INCLUDE • Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements. • Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department's Occupational Health and Safety (OHS) policies and procedures. • Develop and implement policies, procedures, and protocols that align with client centred support, legislation and the broader department to ensure effective program operations. Please open the position description to read more. HOW TO APPLY Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, includin g a national police check and misconduct screening. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) Please apply to submit your interest in this position.