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Queensland Government

Manager, Security Operations Centre

Department of Customer Services, Open Data and Small and Family Business · Brisbane Inner City

Hiring organisation
Department of Customer Services, Open Data and Small and Family Business
Location
Brisbane Inner City
Employment
Permanent
Salary
$149,533 – $158,158 pa
Closing date
20 August 2026
Source checked
6 August 2026

About this role

As a Manager, Security Operations Centre (SOC), you will: • Lead and manage CITEC's Security Operations Centre (SOC) functions across internal and managed client environments. • Oversee the delivery of security monitoring, threat detection, alert triage, incident investigation and response activities. • Act as the senior escalation point for significant or complex cyber security incidents, providing direction, coordination and expert advice. • Lead and mature CITEC's vulnerability management capability, including vulnerability identification, prioritisation, reporting and remediation coordination. • Drive continuous improvement of SOC operations through uplift of processes, playbooks, workflows, tooling, automation and reporting (including effective metrics and KPIs). • Lead the delivery and ongoing improvement of managed SOC services to external clients, ensuring services meet business needs and agreed service levels. • Provide leadership, coaching and performance management to build a capable, collaborative and high-performing team. • Build and maintain effective relationships with internal teams, clients, vendors and external partners to support service delivery and positive outcomes. • Contribute as a member of the Information Security Services (ISS) management team to service planning, strategic direction, roadmap initiatives and continuous improvement. • Ensure SOC and vulnerability management practices align with relevant policies, standards, procedures and compliance obligations. • Undertake other duties as required, consistent with the responsibilities of the role. • Stay up to date with emerging threats, technologies, and best practices, and provide thought leadership to enhance CITEC's security posture.

Applications will remain current for 12 months.

Job Ad Reference: QLD/697149/26

Closing Date: Thursday, 20 August 2026

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