Principal Cloud Operations Specialist

About this role

• Support development teams and new projects through the planning, design and implementation of cloud infrastructure and platform solutions as required

• Enhance systems operations, with a focus on automation and cost optimization

• Oversee the selection and implementation of orchestration tooling for the purpose of cloud operations optimization

• Research and oversee implementation of DevOps practices, with a focus on reducing operational overheads attributed to projects and application development requiring infrastructure resources

• Provide technical advice and support regarding the use of Microsoft cloud services and platforms

• Research and monitor Microsoft 365 / Azure and AWS roadmaps for the implementation of new cloud capabilities and evolution of existing services

• Maintain cloud platform effectiveness, specifically Microsoft 365 and Azure, through the identification and recommendation of improvements

• Participate in and / or lead the development and continuous improvement of cloud infrastructure Disaster Recovery capabilities

• Consult with all levels of business to maximise return from available Microsoft technology solutions

• Deliver business facing support services, enabling the effective use and support of core business applications built on cloud services

• Develop and maintain effective technical documentation for cloud solutions and platforms implemented across QCS

• Participate in the development of procedures designed to ensure the Business is receiving maximum return from investments in technology and that service delivery is in line with agreed SLAs

• Maintain effective relationships with technology vendors and suppliers to ensure third party SLAs are achieved

• Other duties as directed to support delivery of departmental priorities.