Project Support Officer

About this role

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria. We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) THE ROLE The Project Support Officer will provide assistance to the Care leaver claims team in the Legal Services Branch. Attention to detail, adaptability and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role will provide a wide range of project support officer functions and will support the work of the team managing the civil claims for the department. This will include supporting the day-to-day needs of the legal team and its special projects, as well as supporting the records management team as needed. This may include data entry into the branch's matter management system and department's record management system and preparing matter management reports, preparing internal briefings and assisting with legal correspondence. This role may also be required to assist the team in preparing relevant data for the leadership to provide to the department's divisions, Secretary and ministers. Legal Services is seeking a candidate that is motivated, demonstrates initiative, enthusiasm and good judgment, and has excellent written and oral communications skills. ACCOUNTABILITIES INCLUDE • Under general direction, provide supportive assistance with office processes including data entry and management of documentation and preparing matter management reports • Answer queries, provide timely advice and undertake general follow up action as required, including correctly redirecting incoming correspondence and queries. • Assist solicitors in the management of litigation and/or advice, including: • Continuously updating matter trackers, including coordinating urgent requests. • Coordinating requests for departmental records. • Drafting and preparing forms, documents, correspondence, and other material. • Briefing firms and/or barristers appropriately in matters managed by the team. • Undertaking legal research and discrete tasks. Please open the position description to read more. HOW TO APPLY Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) Please apply to submit your interest in this position.