Property & Rates Administration Officer

About this role

Property & Rates Administration Officer Location: Western Melbourne Employment Type: Full-Time, 9am to 5pm temporary role ASAP start to 23 October 2026 Rate: $39.68 + super About the Opportunity We are seeking an experienced and customer-focused Property & Rates Administration Officer to join a busy and supportive Financial Services team. This role is ideal for an administration professional who enjoys working with data, maintaining accurate records, supporting customers, and contributing to efficient service delivery. You will play a key role in managing property and rates-related information, responding to enquiries, and providing administrative support within a collaborative team environment. Key Responsibilities • Maintain and update property, valuation, and rates records. • Provide high-quality administrative support across property and rates functions. • Respond to customer enquiries via telephone, email, and written correspondence. • Process property ownership, address, and valuation updates accurately and efficiently. • Maintain databases, records, and registers with a strong focus on data integrity. • Liaise with internal stakeholders and external customers to resolve enquiries. • Contribute to continuous improvement initiatives and team objectives. • Ensure activities are performed in accordance with organisational policies and procedures. About You To be successful in this role, you will bring: • Previous experience in administration, customer service, records management, or data processing. • Strong attention to detail and a commitment to accuracy. • Excellent written and verbal communication skills. • Well-developed organisational and time-management skills. • Advanced proficiency in Microsoft Office applications. • Experience using databases or corporate information systems. • The ability to manage competing priorities and meet deadlines. • A positive, adaptable, and team-oriented approach. Desirable Experience Candidates with experience in any of the following areas are encouraged to apply: • Local Government • Property administration • Rates or revenue administration • Conveyancing support • Finance administration • Records management • Customer service environments What's on Offer • Opportunity to join a supportive and collaborative team. • Stable full-time position with ongoing development opportunities. • Diverse and interesting workload with a mix of administration, customer service, and data management responsibilities. • A workplace that values professionalism, teamwork, and continuous improvement. Apply Now If you are a detail-oriented administration professional looking for your next opportunity, we'd love to hear from you. To apply, please submit your resume together with a brief cover letter outlining your experience and suitability for the role.