Reliability & Healthcare Standards Senior Officer

About this role

Joining our Quality and Safety Division means working “at the elbow” of clinical teams to foster a culture of continuous improvement. We operate as a trusted business partner, providing frameworks and practical support to ensure care is delivered to the highest standards. Our team doesn't just monitor standards; we translate data and insights into meaningful actions that strengthen our entire health service. You will be part of a connected, multidisciplinary group dedicated to ensuring Central Queenslanders have access to the best possible care.

About us:

The Quality and Safety Division leads and supports the delivery of safe, effective, and person-centred care across CQHHS. We work collaboratively to support clinical governance, monitoring key indicators to inform decision-making and drive innovation. Our team is committed to a "Safety-II" approach—learning from what goes right to build resilient healthcare systems for our diverse regional communities.

About the role:

• Implement and monitor organisational quality standards, clinical policies, and governance frameworks.

• Lead evaluation and reporting against National Safety and Quality Health Service (NSQHS) Standards.

• Analyse complex datasets and emerging risks to identify opportunities for system-level improvement.

• Deliver at-the-elbow training and education to build clinical governance capability across the service.

• Collaborate with multidisciplinary teams and consumer partners to enhance patient safety initiatives.

About you:

• You possess a high-level understanding of healthcare standards and clinical governance processes and hold the mandatory qualifications for preferred stream.

• You are a skilled communicator capable of engaging effectively with clinicians, executives, and patients.

• You have advanced analytical and problem-solving skills to interpret complex policy and data.

• You are committed to ongoing professional learning and fostering a positive safety culture.

• You demonstrate leadership through role-modelling exemplary professional standards.

What we offer:

Total remuneration value of up to $62,943 p.a. is comprised of:

• An hourly rate between $63.34 - $67.85 p.h. (AO6)

• An hourly rate between $64.64 - $69.55 p.h. (HP4)

• An hourly rate between $57.76 - $61.85 p.h. (NRG6)

• 12.75% employer superannuation contribution

• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities

• Flexible Work-Life Balance and Variety

• Generous Salary Sacrificing Options

• Paid Parental Leave

• Employee Assistance Program (EAP)

• Discounted Private Health Insurance

• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.

• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.

• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

• Contact Recruitment.CentralQueensland@health.qld.gov.au

• Quote the Job Ad Reference (JAR) RK6G689284

Applications close: Sunday, 16 August 2026

#Rockhampton #CentralQueensland