SDA Tenancy, Team Leader Regional

About this role

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria. We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) THE ROLE The SDA Tenancy Team Leader provides leadership, operational oversight and people management to a multidisciplinary tenancy team within Disability Homes Victoria. The role is responsible for leading the delivery of high-quality tenancy services across a designated portfolio by providing leadership, workforce management, operational oversight, performance monitoring and strategic stakeholder engagement. Working collaboratively with internal and external stakeholders, the Team Leader promotes consistent service delivery, supports continuous improvement, manages operational risk and ensures tenancy services are delivered in accordance with legislative requirements, departmental policies and organisational priorities. The Team Leader provides leadership, coaching and support to staff, fostering a positive, collaborative and high-performing team culture while building capability and driving continuous improvement across the service. ACCOUNTABILITIES INCLUDE • Provide high-quality, compliant and resident-focused end-to-end tenancy management services across an allocated portfolio of Specialist Disability Accommodation (SDA) properties in accordance with legislative, regulatory and departmental requirements. • Lead, develop and support a high-performing team through effective supervision, coaching, mentoring, workforce planning, performance management and professional development. • Monitor operational performance, quality assurance activities and key performance indicators to ensure high-quality, resident-focused tenancy services and compliance with legislative and organisational requirements Please open the position description to read more. This is an NDIS Risk Assessed Role / This is a Key Personnel Role. Staff appointed to this role at the Department of Families, Fairness and Housing may not commence in role until they have an NDIS Worker Screening Clearance and have provided this detail for recording. For more information on what this means, and all other requirements, please see the Position Description. HOW TO APPLY Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) Please apply to submit your interest in this position.