Administration Officer - Private Practice

About this role

Your new role:

This role supports the Private Practice Finance team with end-to-end administrative and billing functions that ensure accurate, compliant, and timely processing of patient accounts and revenue activities, with:

• Managing private practice billing, receipting, and account processing in line with Medicare and MBS guidelines

• Preparing patient quotes, discharge invoices, and processing EFT payments using clinical and billing systems

• Liaising with clinicians and stakeholders to confirm item numbers, referrals, and billing accuracy

• Supporting revenue integrity through accurate data entry and maintenance of patient funding and eligibility details

• Collaborating with internal teams to resolve billing issues and maximise own-source revenue opportunities

• Contributing to process improvement, compliance, and efficient administrative workflows across the service

About you:

You are an organised and detail-focused administrator who thrives in a fast-paced health environment, with:

• Strong experience (or ability to quickly learn) hospital billing, Medicare rules, and MBS item structures

• Confidence using clinical and financial systems such as HBCIS, PowerChart, ieMR, or similar platforms

• Excellent communication skills to liaise with clinicians, patients, and administrative teams

• High attention to detail with accurate data entry and reconciliation skills

• Strong time management and the ability to work independently across varied tasks

• A proactive approach to problem-solving and continuous improvement

Check out our quick tips and application essentials!

What we can offer you:

• A stable temporary part-time role offering work-life balance (2 days per week)

• The opportunity to work within a highly respected public hospital environment

• Exposure to complex billing, private practice finance, and clinical revenue systems

• Supportive multidisciplinary teams committed to quality and patient care

• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Queen Elizabeth II Jubilee Hospital:

The Queen Elizabeth II Jubilee Hospital (QEII) is a medium metropolitan adult facility providing a range of inpatient and outpatient services including a 24-hour Emergency Department. We provide a range of services, including surgery, cardiology, endoscopy, orthopaedics, gynaecology, urology, geriatric, respiratory and emergency medicine.

We're making our hospital bigger and better to make it easier for our growing community to get the health care they need. We'll have more beds, medical wards and expanded intensive care and emergency services planned to be opened by 2027.

QEII Hospital , a place of opportunity to make a difference and grow your career!

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together .