Administrative Assistant

About this role

* Administrative Assistant * Support the team protecting some of NSW’s most treasured natural and cultural landscapes. * Ongoing full-time opportunity, 35 hours per week * Coffs Harbour - office location * Salary relative to experience and ranges from $75,728 to $82,3296 pa + employer's contribution to superannuation Do you want your work to make a difference for NSW? Working to protect the state’s environment and heritage. About the role The National Parks & Wildlife Service (NPWS) is seeking a motivated and organised Administrative Assistant to provide essential administrative and customer service support to a busy and passionate team dedicated to conservation, visitor experiences and environmental stewardship across New South Wales. As the backbone of daily operations, you will play a vital role in ensuring administrative processes run smoothly and efficiently. The tasks of this office based role include coordinating meetings and events, managing records and correspondence, processing purchasing and financial transactions, and maintaining office systems and supplies, you will help enable frontline teams to deliver important outcomes for our parks, wildlife and communities. This is a varied and rewarding role where no two days are the same. You will work closely with internal teams, stakeholders and members of the public, providing high-quality customer service and responding to a range of enquiries with professionalism and care. You may also have the opportunity to support operational activities during incidents such as fire and emergency response situations. About You You are a proactive and detail-oriented administration professional who enjoys providing exceptional support and customer service. Highly organised and adaptable, you can effectively manage competing priorities while maintaining accuracy and attention to detail in a fast-paced environment. You bring experience using a range of computer-based systems, including Microsoft Office applications, records management systems and administrative databases. Your strong communication skills, collaborative approach and commitment to service excellence allow you to build positive relationships with a diverse range of stakeholders. You are someone who takes initiative, enjoys being part of a supportive team and takes pride in keeping operations running efficiently behind the scenes. Experience with administrative processes and high volume email management, fleet support, organising meetings, arranging catering and accommodation, purchasing and financial transactions along with office coordination will set you up for success in this role. This is an excellent opportunity to contribute to meaningful work while supporting one of the world's most respected parks management organisations. If you are looking for a role where your organisational skills and customer focus can make a genuine difference, we'd love to hear from you. Essential requirements * Experience in administration including the use of computer based systems such as word processing, spreadsheet and records management and records management systems. * Knowledge of financial and human resource management procedures, policies and practices. For more information read the full Role Description: RD - Administrative Assistant NPWS Clk Gde 1-2.docx Who we are The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy. DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations. DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry. We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment. What we can offer you NSW National Parks and Wildlife Service is a great place to expand your career and grow your skills and knowledge. * Accrued days off in addition to Annual Leave * Corporate wellbeing programs, including the Fitness Passport * Learning and development opportunities, including in-house training. What we do About NSW National Parks & Wildlife Service NPWS North Coast Branch overview To Apply If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role. Please also note, to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen, New Zealand Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role. Applications close Tuesday 28 July 2026 at 11:55pm Should you require further information about the role please contact Sandi Brown via Sandi.Brown@dcceew.nsw.gov.au or on 0461 368 939. Applicants should note that this recruitment process may be used to establish a talent pool for similar ongoing and temporary opportunities at this and other locations that may become available over the next 18 months. Candidates placed in the talent pool may be contacted should suitable vacancies arise. Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds. Looking for more information or assistance in applying? * Our commitment to a diverse and inclusive workplace. * How we encourage and support people with disability * Information and adjustments for individual needs for the recruitment process and the workplace. If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.npws.gov.au or contacting Alexandra Blair on 02 8275 1761 (please mention reference number 551416). If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or our Aboriginal Career pathways team at AEX@dcceew.nsw.gov.au for a yarn. Find us on Facebook, Instagram, X (Twitter), YouTube and LinkedIn.