Assistant Policy Officer

About this role

Assistant Policy Officer Ongoing, full time, Grade 5/6 role Location: Sydney * The Cabinet and Parliamentary Services team in the Department of Customer Service is looking for an Assistant Policy Officer to join our team! * The role is in the Cabinet stream and provides advice and Cabinet-related support services to the Secretary and Ministers on all Cabinet and subcommittee submissions & supports our stakeholders. * This is a great opportunity to take the next step in your career and gain experience and insights. Opportunities to fill these crucial roles don't come around often. Don't let this one pass you by! About Us Cabinet and Parliamentary Services Team provides proactive advice and streamlined services to the Secretary of the Department of Customer Service and the Ministers who DCS supports on all Cabinet, Parliamentary and Ministerial matters. You will have the opportunity to grow your professional career in an agile, dynamic, and collaborative environment, where you can innovate, add value, and make a positive impact. You will be joining a friendly and supportive team passionate about providing accurate and timely strategic policy advice for the Department. We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone. In this role you will: * Be part of a team providing high level advice and support to the executives, Secretary and the Ministers. * Contribute to delivery of Cabinet outcomes and ensure delivery of high-quality coordination, analysis and advice. * Provide corporate support in the development and delivery of broader policy or project initiatives. * Help train departmental staff in understanding relevant context and processes. * Be part of a strongly cohesive and collaborative team culture. To be successful in this role you will demonstrate: * Excellent oral and written communication skills and the ability to provide accurate, clear and comprehensive advice in short time frames * Proven experience liaising and consulting with internal and external stakeholders * Highly tuned review and analysis skills to develop and implement practical solutions to complex matters * High attention to detail, well-developed organisational skills and a demonstrated ability to work in a high-pressure, high-volume environment with tight deadlines to manage rapidly changing priorities and conflicting perspectives * Passion, enthusiasm, resilience, and energy to thrive in an agile and adaptive environment How to Apply: Please submit your Resume and a brief cover letter outlining how your skills and experience are relevant to the position. Salary Grade 5/6, with the base salary for this role starting at $102936 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Jess Tan via Jess.Tan@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role. Closing Date: 31 July 2026 [9:59am] A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities. Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process