Business Support Officer

About this role

Business Support Officer Location negotiable across NSW (subject to availability) Temporary Full Time until 30th June 2027 $110,972 – $119,506 salary package - includes base salary ($97,771 - $105,290), plus employer’s contribution to superannuation and annual leave loading At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow. Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance. We invest in our people At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work. We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options. About the role The Business Support Officer provides a range of high-level administrative support services to assist in the management of contractual, performance, financial administration and relationship functions across ICT vendors supplying services to TAFE NSW. These services aim to facilitate the procurement and management of ICT vendor contracts and performance, provide financial administration services, team coordination, and administrative and logistical support to meet the needs of a technical team. About you To be successful in this role you will have:- * Diploma, Advanced Diploma or associate degree in a relevant discipline or equivalent skills, knowledge and experience. * Previous experience in records management and reporting tools including SAP, Ariba and ServiceNow or equivalent. * Demonstrated experience in managing correspondence with diverse stakeholders and external suppliers combined with an understanding of finance processes and best practices including raising orders and receipting goods. Highly Desirable: * Understanding of NSW Government ICT procurement policies, frameworks, and contract models (e.g. ICTA, Core& and Buy NSW arrangements). * Demonstrated understanding of ICT procurement principles, practices, and governance frameworks. * Sound understanding of procurement legislation, policy, and governance as it relates to ICT procurement. To find out more about the role, click to view the Role Description. TAFE NSW is proud to be a signatory of the 20% Alternative Pathways Pledge and supports entry-level talent from diverse and non-traditional pathways for this role. Our commitment to Diversity, Equality, and Inclusion We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks. If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below. To apply for this role, click 'apply now' and provide: * Your current resume * Copies of your qualifications, where applicable (upload as one PDF file). Certified copies preferred; these will be required if successful for the role * A response to the below targeted question when prompted in the application form (max. 300 words) Targeted Question: Describe a time you reviewed and refined the scope of a contract to ensure it met the business's actual requirements rather than simply replicating previous purchasing arrangements. How did you engage stakeholders, analyse requirements, challenge existing assumptions, and determine the appropriate scope? Please outline the key steps you took and the outcome achieved. A career of life-changing impact awaits you. Apply now! Applications close 11:55pm AEDT Wednesday 29th July 2026 Additional Information: Role-specific enquiries: Contact Crystal Rizniak, Commercial Manager, via email crystal.rizniak@tafensw.edu.au General recruitment and adjustment enquiries: Contact Shweta Yadav, Talent Acquisition Advisor, via email at Shweta.yadav@tafensw.edu.au or phone 02 79212961 For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW. This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‐employment process. To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport. A talent pool, valid for 18 months, may be created for this position and may be used to fill future vacancies. Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.