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Victorian Government

Manager, Stakeholder Engagement & Communications

Department of Families, Fairness and Housing · Melbourne - CBD and Inner Metro suburbs, VIC

Hiring organisation
Department of Families, Fairness and Housing
Location
Melbourne - CBD and Inner Metro suburbs, VIC
Employment
Permanent
Salary
$142,790 - $191,084
Posted
28 July 2026
Closing date
11 August 2026
Source checked
29 July 2026

About this role

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria. We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) THE ROLE The Manager, Strategic Engagement and Communications leads the development and delivery of the Communities and Families Service Transformation Program's strategic engagement and communications approach, ensuring stakeholders are informed, engaged, and mobilised to support the successful delivery of the transformation. The role will develop and implement integrated engagement and communication strategies that build understanding of the reform vision, strengthen partnerships across government and the community sector and distil confidence in the transformation journey. Working in collaboration with senior leaders, the role ensures communications are purposeful and aligned to the changing stakeholder needs over the program lifecycle. The role provides strategic advice on stakeholder engagement, issues management and communication approaches for complex reform activities, ensuring clarity, consistency of messaging, transparency, and timely information sharing. In addition, the role will support executive leaders to engage with Ministers, departmental executives, partner agencies, funded organisations, and other key stakeholders. The role will lead, as needed, the development of budget bids, Cabinet submissions and papers and briefings suitable for informing senior executive and ministerial decision making. The position will require excellent written and verbal communication skills, and a strong understanding of policy and budget setting processes. The role holder will also have the skills and ability to work collaboratively and use initiative to support delivery in a fast-paced and changing policy environment. ACCOUNTABILITIES INCLUDE • Lead the planning, resourcing, implementation, and evaluation of engagement activities for the Communities and Families Service Transformation Program. • Lead and motivate others to achieve the communications and engagement objectives for the Communities and Families Service Transformation Program. • Underpinned by best practice engagement methods, bring contemporary and innovative approaches to communications strategies that push boundaries to maximise effectiveness and are measurable for impact. Please open the position description to read more. HOW TO APPLY Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) Please apply to submit your interest in this position.

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