Project Officer - VET LMS

About this role

Project Officer – VET Learner Management System (LMS) At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training. * Temporary Full-Time up to March 2029 * Location: Parramatta * Salary starting from $ 116,981 up to $124,492 + Super + flex leave About the role We are seeking a proactive and customer-focused Project Officer – VET Learner Management System (LMS) to support the ongoing development, enhancement and operational management of our Vocational Education and Training (VET) LMS. In this role, you will work closely with business stakeholders and the IT Directorate to coordinate system changes, facilitate change request processes and ensure minimal disruption to services. You will contribute to the design, testing and implementation of system improvements, develop engaging and compliant online learning content, and provide high-quality support to end users. You will play a key role in identifying opportunities to improve business processes, maintaining system documentation, testing system integrations and ensuring the LMS continues to meet organisational and compliance requirements. This is an excellent opportunity for someone who enjoys problem-solving, collaboration and delivering technology solutions that improve the learner experience. For further information please click here to view the role description About you - You are an organised and adaptable professional with experience supporting enterprise systems, learning management systems or business applications. You thrive in a collaborative environment and can balance competing priorities while delivering high-quality outcomes. You will bring: * Experience supporting or administering Learning Management Systems or similar enterprise applications. * Demonstrated ability to manage change requests, coordinate stakeholders and work effectively with technical teams and strong analytical and problem-solving skills with a focus on continuous improvement. * Experience designing, testing and documenting business processes and system enhancements. * Knowledge of online learning design principles and experience converting learning content into digital formats. * Excellent written and verbal communication skills with the ability to explain technical information to non-technical audiences. * Experience preparing user documentation, procedures and support resources and strong customer service, helpdesk and issue management skills. * The ability to prioritise workloads and meet deadlines in a fast-paced environment. * A commitment to quality, collaboration and delivering positive outcomes for learners and stakeholders. * Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people. Essential requirements of the role * Current and valid Working with Children Check (WWCC) Clearance for paid employment. * Demonstrated understanding of and commitment to the value of public education. Benefits * Flexible working arrangements * 35 hour working week * Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading * Flex Leave entitlements, generous holidays & leave conditions * Opportunities for advancement and mobility across the Department to support your career growth How to apply Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role. Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities. Please refer to the Applicant’s Guide to Applying to assist you with your application. If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application. All other applicants please submit your application by clicking ‘Apply Now’. Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check. This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information. Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. Closing date : Wednesday 5th August 2026 at 11:59pm. For role enquiries please contact Cherie Harris at 0499 787 278 or cherie.harris2@det.nsw.edu.au and for recruitment process enquiries please contact Raji Subramanian - Rajalakshmi.Subramanian2@det.nsw.edu.au We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage. A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.