Record Control & Processing Manager - (Medical Records Manager Gde2/Health Manager Lvl1) - Perm FT

About this role

Requisition ID: REQ679970 Employment Type: Permanent Full Time, 38 hours per week Remuneration: Dependent on Qualification * Medical Records Manager Grade 2: $111,902.00 per annum * Health Manager Level 1: $91,326.00 - $121,497.00 per annum In addition to base salary, all roles attract 12% Superannuation + Salary Packaging Location: Liverpool Hospital Applications close: 09/08/2026 Contact: Kathryn Brady - Clinical Information Manager - Email on Kathryn.Brady@health.nsw.gov.au or Call (02) 8738 3763 Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position. With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia. Achieve Something Great Step into a leadership position where you will make a meaningful impact on how clinical information services support patients, clinicians and the broader community. Liverpool Hospital is seeking a dedicated, enthusiastic and outgoing Record Control & Processing Manager to lead our team and deliver efficient and effective record control management system (paper and electronic/document imaging). * Lead and inspire a dedicated Clinical Information team, providing strategic direction, coaching and development to staff while overseeing the delivery of a busy 24/7 records management service. * Take on a highly visible leadership role, collaborating with senior managers, clinical teams and external stakeholders to influence service delivery, enhance operational performance and ensure legislative compliance and continuous improvement. * Develop your leadership capability within one of NSW's largest health districts, with opportunities to mentor staff, manage complex projects, champion best practice, and contribute to strategic decision-making across Clinical Information Services. An excellent opportunity for a health information manager or equivalent to gain experience and be responsible for the overall management and organisation of record control and processing functions of the Clinical Information Department, including supervision, training and development of staff in this area, rostering of staff and forms design and management. Are You the Right Fit? An Ideal candidate would have: * A proven people leader with the ability to motivate, mentor and develop high-performing teams. * Experienced in health information or records management, with strong knowledge of legislative and compliance requirements. * Driven by continuous improvement, with demonstrated success leading change and enhancing operational performance. * A strong communicator and problem-solver who builds effective stakeholder relationships and delivers customer-focused outcomes. Selection Criteria To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below. * Tertiary qualification in Health Information Management or equivalent, and/or relevant previous skills and experience in supervision/management in a health facility setting with demonstrated ability to lead team performance to achieve service goals. * Demonstrated experience and knowledge of medical record systems (paper and electronic), including storage, culling and destruction of records. * Previous supervisory experience with proven administrative and orginisational skills. * Commitment to quality management and experience implementing quality management activities. * Ability to effectively and efficiently prioritise workload. * Demonstrated negotiation and problem solving skills. * Effective interpersonal, communication and customer service skills. * Demonstrated high level computer skills with knowledge of computerised Patient Administration Systems (eMR) and Microsoft Office. If you’d like more details, we’re here to help. Position Information Applicants will be assessed against the criteria in the Position Description. How to Apply Read our application guide and tips for improving your application. Diversity, Culture & Inclusion We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.au We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community. Aboriginal Workforce For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website. More Than Just a Job – Why Work With Us? Financial Perks 12% superannuation Salary packaging and novated leasing via Smart Salary Annual leave with 17.5% leave loading (for full-time and part-time staff) One extra day off each month for full-time employees Work-Life Balance Flexible work options, including hybrid and varied hours (depending on the role) Paid maternity and parental leave Generous leave options like long service and carers leave Grow Your Career Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs. Health & Wellbeing Discounted gym membership through Fitness Passport Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP) Wellbeing programs that promote mental health, resilience, and balance Additional Information Vaccination Requirements All staff must meet NSW Health’s vaccination and screening requirements before starting. Child Safe Employment South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse. Temporary Positions For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements. .