Records Officer

About this role

Records Officer • Salary $72,964.74 to $84,638.44 p/a + super • Work from Home (WFH) options / Flexible Working Arrangements • Novated Lease options available for private use vehicles • Free onsite parking

About Ku-ring-gai Council Ku-ring-gai is one of Sydney’s most beautiful and environmentally rich areas, located just 16km north of the CBD. With a mix of vibrant town centres, leafy residential areas, heritage precincts, and natural bushland, we are a local government area committed to balancing growth with sustainability, character, and community values. About the role We are seeking a detail-oriented and customer-focused Records Officer to join our Governance and Corporate Strategy team. In this role, you will play a key part in ensuring Council's information and records are accurately captured, managed and accessible, supporting legislative compliance and the effective delivery of services across the organisation. Your duties will include, but are not limited to: • Manage Council's incoming and outgoing correspondence, ensuring timely and accurate processing • Register and maintain records within Council's Electronic Document and Records Management System (Content Manager/EDRMS) in accordance with policies and legislative requirements • Provide records management support to staff, including record searches, system assistance and advice on recordkeeping practices • Maintain the integrity of Council's electronic and physical records through accurate data entry, quality assurance and file management • Support records digitisation, archiving and storage activities, including assisting with records management projects and compliance initiatives • Contribute to the continuous improvement of Council's records management practices while supporting the Governance and Corporate Strategy team

Qualifications, Skills & Experience • Certificate III in Records Management (or equivalent) with significant experience in records management or a related field • Experience using Content Manager or a similar Electronic Document and Records Management System (EDRMS) • Exceptional attention to detail, with a strong commitment to maintaining accurate, high-quality records • Excellent organisational skills, with the ability to manage competing priorities and meet deadlines • Strong communication and customer service skills, with the ability to build positive working relationships across the organisation • A collaborative and adaptable approach, with sound computer skills and the ability to handle confidential information with discretion

Benefits • 35 hour working week • Flexible working arrangements, including working from home options • Opportunity to purchase up to 2 weeks additional annual leave per calendar year • Access to a wide range of development and training opportunities • Supportive, collaborative and values-driven team culture • Access to Fitness Passport • Annual Health & Fitness reimbursement of up to $100 (subject to eligibility) • Novated Lease options available for private use vehicles • Free onsite parking • Free confidential Employee Assistance Program • Convenient Ku-ring-gai location with beautiful natural surroundings

For more information on the benefits offered at Ku-ring-gai Council, please refer to our website click here . How to apply Applicants are required to address all Essential Criteria as listed within the Position Description to be eligible for an interview. Like to know more? Contact Cheryl Pillai on 9424 0716 Closes: 11:30pm, Friday 7 August 2026 Ku-ring-gai Council is an equal opportunity employer