Senior Administration Officer (Medical Records)

About this role

About us:

Rockhampton Hospital provides a range of services to Rockhampton region. Our Destination 2030: Great Care for Central Queenslanders strategy will see Rockhampton Hospital developed as a centre for emergency care, medical inpatient and day surgery excellence. This will optimise outreach services to deliver care closer to home in the Rockhampton and rural communities.

About the role:

• Lead Medical Records operations at Rockhampton Hospital, overseeing records management, workflows, staffing, rosters and day-to-day service delivery.

• Protect data quality and integrity by analysing, validating and auditing health information.

• Drive compliance and best practice, ensuring health records are managed in line with Australian Standards, legislation, policies and quality and safety requirements.

• Develop and support staff, coordinating competency training, performance management, KPIs, professional development and continuous improvement across the Medical Records team.

• Build strong partnerships and improve systems, working with clinical, administrative, IT, coding, revenue and health information teams to improve processes, data accuracy, service quality and operational outcomes.

About you:

• Relevant qualifications or experience in Health Information Management, Clinical Documentation, Records Archiving or a Management would be highly desirable.

• Highly proficient with computer-based information systems, with the ability to work independently, use sound judgement and manage competing priorities.

• Experienced in leading staff within complex environments while fostering a positive, equitable, safe and ethical workplace.

• Committed to delivering quality client service, taking initiative and guiding a team to achieve work unit goals efficiently and effectively.

What we offer:

Total remuneration value of up to $118,172 p.a. is comprised of:

• An hourly rate between $47.41 - $52.23 p.h.

• 12.75% employer superannuation contribution

• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities

• Flexible Work-Life Balance and Variety

• Generous Salary Sacrificing Options

• Paid Parental Leave

• Employee Assistance Program (EAP)

• Discounted Private Health Insurance

• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.

• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.

• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

• Contact Recruitment.CentralQueensland@health.qld.gov.au

• Quote the Job Ad Reference (JAR) RK6H689615

Applications close: Wednesday, 19 August 2026

#Rockhampton