Ward Clerk

About this role

• Location: Multiple Western Health Sites • Employment Type : Part-time and Casual • Salary: Admin Grade 1 + Superannuation + Salary Packaging About the role We are seeking applicants with excellent communication and customer service skills who enjoy working as part of a team to join the Clerical Workforce at Western Health. We have part-time and casual positions currently available. Applicants willing to work night duty are encouraged to apply. Key responsibilities: Clerical staff cover all inpatient wards, day procedure centres, emergency departments and urgent care centres across Footscray, Sunshine, Williamstown, Bacchus Marsh, Melton and Sunbury campuses. Responsibilities vary by ward or work area but include managing reception and visitors, clerical and data entry duties relating to the patient journey, communicating with teams across the organisation, facilitating patient movements, and the maintenance of patient medical records. Our set shift times vary by area but are largely grouped into AM shifts (approx. 07:30-16:00), PM shifts (16:00-21:30 or 1500-2300), and in select areas there is also Night Duty (23:00-07:00). Applicants willing and able to work weekday afternoons (PM) shifts and night duty, and across multiple campuses are encouraged to apply. Preference will be given to candidates who are available to work at least three shifts per week. Please note that following applications, our recruitment process has several stages including but not limited to: an online survey, in-person group interviews and individual interviews. About you: To be successful, applicants will have the following skills and experience: • Excellent communication, customer service and computer skills • Enjoy working both autonomously as well as part of a team • Demonstrated ability to multi-task and prioritise duties, work under pressure, and ability to adapt and be flexible to change • Knowledge of and experience in health care sector is desirable Click here for the Position Description About Western Health Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs. With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage. We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology. We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges. Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall. Why join us? Compensation and benefits • Competitive salary packages aligned with market standards. • Health and wellbeing programs, including flexible work arrangements. • Scholarships and grants to support your continuous learning journey. Learning and development opportunities • Access the Western Health Learning Academy (WHA) for personalised learning pathways. • Professional growth programs, including postgraduate studies and clinical education. • Mentorship and career support. Community impact and inclusion • Make a meaningful difference in patients’ lives through compassionate care. • Join a workforce that champions diversity and inclusion. • Engage in community wellbeing initiatives and groundbreaking healthcare research. Organisational culture and environment • Thrive in a collaborative, compassionate and innovative team environment. • Be part of a culture that celebrates continuous improvement and excellence in healthcare. Ready to make an impact? If you’re passionate about compassionate care, innovation, community wellbeing, we’d love to hear from you. Simply click on the “apply” button and follow the prompts. If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying. Closing date: 11:59pm on 5 August 2026. Enquiries: For further information about this role, contact Rachael Munro at [email protected] Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people. Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable). Western Health is committed to the psychosocial safety of all applicants and employees. Western Health does not accept unsolicited resumes/applications from recruitment agencies.