Works Support Officer

About this role

You put people at the heart and take pride in the impact of your work. You've been developing your skills and are ready to work on projects that matter to the people of NSW. You know that quality matters and that delivering results requires a great team. In this role, you'll: Be responsible for undertaking a range of maintenance support activities to support the section’s line management and maintenance delivery staff in order to facilitate the effective and efficient delivery of scheduled works. The Works Support Officer will also be responsible for: • Preparing and managing contract documents, assisting with tenders, and helping administer contracts. • Supporting the planning and delivery of works by preparing management plans, maintaining training records, coordinating training and assessments, handling public enquiries, and carrying out asset inspections. • Collecting, maintaining and analysing project and works data using databases, and preparing clear reports for management. • Providing administrative support and advice to team members and acting as a point of contact for suppliers and customers when needed. • Helping maintain Quality, Work Health & Safety (WHS), and Environmental systems by keeping records up to date, conducting basic audits, and supporting system improvements. • Assisting with resource planning and procurement by working with supervisors and engineers and following approved procedures and guidelines. • Supporting continuous improvement initiatives and contributing to workplace changes by regularly reviewing systems and procedures. This is an ongoing full-time role located at Yass. TfNSW take the WH&S and the management of fatigue of our employees seriously therefore to be eligible for this role it is a requirement that you must reside within 75 kms driving distance from the Yass Depot. Travel throughout the Hume Region and working at locations away from home may also be necessary. Allowances for working away from home and accommodation will apply. For more information on the role and business unit, view the role description and information pack. About you In order to be successful in this role you will need to have strong problem solving and organisational skills with the ability to be flexible, meet deadlines within short time frames and to manage changing priorities. You’ll need to have well-developed interpersonal skills, including an ability to communicate with all levels of stakeholders working in an onsite team environment, both verbally and in writing, in a clear and confident manner. You have a demonstrated background in projects administration, and you are comfortable at providing a wide range of procedural and procurement support. You have excellent attention to detail and are proficient in the use of both Excel and Asset Vision. To be considered for this you it is essential that you possess a current motor vehicle driver licence and be available to work outside normal working hours and to travel on occasion. Who we are Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. Join us Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers. This is an in-person, on-site role. Apply today Applications close 11:59 PM Wednesday 5 August 2026 For more information about this role, please contact JOHN.ROBERTS@TRANSPORT.NSW.GOV.AU. Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us. Learn more about how to apply via Our recruitment process | Transport for NSW #LI-Onsite #reghyb