Accounts Receivable Supervisor

About this role

• Permanent / Full Time • Salary: $85,830 - $99,916 gross p.a. plus 12% Super • 35 hours per week (Monday to Friday) with the option of flexitime • Located at Nowra Administration Building, Bridge Road • Applications close: Wednesday, 12 August 2026 (at midnight) About the Role Lead and support a dedicated Accounts Receivable team to deliver outstanding customer and financial outcomes. This role focuses on effective debt management, continuous improvement of billing processes and systems, staff development, and collaboration across Council, while providing leadership support within the Revenue Team and broader Finance Team. This includes: • Lead the AR Team in providing an end-to-end professional, accurate and timely AR service for a large number of debtors accounts, in compliance with legislation, policy and procedure, for both internal and external customers. • Ensure the Accounts Receivable sub ledger is maintained accurately, kept up to date, and is reconciled regularly, e.g. month end and end of year. • Lead on collections efforts, and debt recovery matters, developing approaches for timely collection of overdue accounts, and/or appropriate referral to external mercantile agent/s. Please refer to the Job Description under the Job Attachments for a comprehensive list of duties, responsibilities and skills required. The advertised salary is based on the grade of the position, comprising of 4 steps within the range shown. The starting salary is at Step 1 within the grade. Progression through the salary steps shall be based upon the achievement of performance objectives relating to the position. About You To be successful in the position, you will have: • Certificate IV Business/Administration or Diploma of Accounting or demonstrated equivalent experience. • Previous experience in Accounts Receivable in a large organisation. • Current Class C Driver's Licence • Proof of Australian residency or citizenship, or authority to work in Australia (visa) We are looking for a motivated and collaborative leader with strong Accounts Receivable and collections experience, excellent communication skills, and a focus on customer service. The successful candidate will be organised, solutions-focused, and capable of leading and developing a small team while building positive working relationships across Council. Council requires applicants for this position to undergo a National Criminal History Check during the recruitment process. This check will be at the expense of Council. How to Apply To submit an application, click Apply and complete each Step of the application. You will be required to attach your resume (and cover letter if required) and respond to questions regarding general information about you. In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement. • At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting. • Please outline how you meet the essential criteria for this position including skills, qualifications, certifications and licenses relevant to this position. • Tell us about your team leadership skills and experience - how do you go about building a high performing team? • This role is suited to someone who enjoys billings, collections and recoveries. Please summarise your Accounts Receivable, collections, and debt collection experience. Applicants who progress to pre-employment checks may be required to undergo a National Criminal History Check, Qualification Check, Work Rights Verification, Reference Checks and Medical (Low Risk). Employment is subject to satisfactory outcomes for all required checks. For tips and more information on how to submit a great application, please visit how to apply on Councils website. If you require assistance submitting your application, please contact the Talent Acquisition Team on 02 4429 3253 or 02 4429 3203. Applications Close : Wednesday, 12 August 2026 (at midnight) If you have any questions about this role, please contact Cherie Muir - Manager - Revenue - 02 4429 3340 Why Work with Us The Shoalhaven area is a unique place of great natural beauty, offering an enviable lifestyle and positive work-life balance. Our workforce is our greatest asset, and we pride ourselves on our people. Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do. With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development. Benefits include: • Generous leave entitlements • Long Service Leave after 5 years • Option of flexitime for indoor staff • 9-day fortnight for outdoor staff • Flexible and remote working arrangements • Novated lease arrangements available • Opportunities for professional development and training • Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance • NSW Welcome Experience ** Conditions apply as per the Local Government State award, and Council policies Shoalhaven City Council is committed to creating a workplace that reflects our diverse community. We welcome applicants of all ages, abilities, and backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with a disability, culturally diverse individuals, and LGBTQIA+ community members. We ensure equitable recruitment practices, and encourage applicants living with a disability to request reasonable adjustments. As a Child Safe Organisation, we uphold the rights and safety of all children and young people.