ACT Policing - Team Member, Firearms Registry

About this role

Did you know? The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT. Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia. We recognise your contribution to our workforce and offer generous remuneration and conditions including: • Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down • 4 extra mandatory leave rest days per year • 18 days of paid personal leave per year • Generous superannuation of 15.4% • 16 weeks of paid maternity leave (after 12 months of service) + an additional 36 weeks of maternity leave without pay • Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement • Flexible and hybrid working arrangement that provides work/life balance • Health & wellbeing services – with a focus on early intervention, education and prevention • Access to ongoing training and professional development opportunities What is the role? As a Team Member in the AFP, you will be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below. Under the Chief Officer's portfolio, Judicial Operations - Firearms Registry is responsible for processing firearms licences and permits, adhering to ACT firearms legislation. The team is looking for a person with high attention to detail and a customer-centric attitude to deliver and support the overall objectives of the team. The role reports to the Sergeant. Role Description and Responsibilities The Firearms Registry Team delivers customer-focused services in all aspects of the Firearms Registry Operations. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below. • Monitoring and actioning requests via email. These include: • Firearms requests • Permit requests • General firearms bookings • General filing of all paper-based applications • Dealing with public applications and enquiries • Dealing with firearm seizures and amnesty surrenders • Day-to-day operations in general counter duties