Community Engagement Officer

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Community Engagement Officer

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Role Description

Employment Opportunity

Community Development / Library Services

Community Engagement Officer

• Create meaningful connections and deliver programs that make a difference.

• Join a friendly organisation with excellent working conditions.

• Opportunities for professional development, training and career growth.

Annual salary $93,577.06 - $100,063.55 pro rata to hours worked (0.8 FTE) + Statutory Superannuation

The City of Norwood Payneham & St Peters is seeking an enthusiastic and community-focused Community Engagement Officer to join our Library Services team.

If you're passionate about bringing people together, delivering engaging community programs and creating positive experiences, this is an opportunity to make a real impact. Working within our Community Resources and Engagement Team, you'll help deliver innovative programs and services that support lifelong learning, inclusion and community wellbeing.

The Role

Reporting to the Community Resources & Engagement Lead, you'll work collaboratively across Library Services, Council teams and with community partners to deliver high-quality programs that respond to the evolving needs of our community.

Your responsibilities will include:

• Planning, coordinating and delivering community programs and events.

• Building and maintaining strong relationships with community groups, facilitators and key stakeholders.

• Supporting facilitators to deliver engaging and successful programs.

• Monitoring participation, gathering feedback and evaluating program outcomes.

• Working with Council's communications team to promote programs and services.

• Providing exceptional customer service and responding to community enquiries.

• Supporting day-to-day library operations, including opening and closing procedures and customer service as required.

This is a varied and rewarding role that combines community engagement, program delivery and frontline customer service.

About You

You are an organised, proactive and collaborative professional who enjoys working with people and making a positive contribution to your community. You will also possess the following skills and experience:

• Experience planning and delivering community programs or events

• Excellent communication and relationship-building skills

• Strong project management and organisational abilities

• Working collaboratively with diverse stakeholders

• A customer-focused approach with a commitment to delivering high-quality service

• Managing resources efficiently

• Understanding of diverse community needs

• Ability to problem solve and make informed decisions

• A flexible and adaptable approach, with the ability to manage competing priorities

• National Police Clearance (willingness to obtain through Council processes)

• DHS Working with Children Check (willingness to obtain through Council processes)

• Current driver's licence

• The ability to analyse feedback and use data to improve programs and services (desirable)

• Grant writing or fundraising (desirable)

Experience in community development, libraries, local government, education, not-for-profit or community services will be highly regarded.

The successful applicant will work across Council library sites and may be required to attend community events and activities outside standard business hours and during the weekend.

Why Join Us?

At the City of Norwood Payneham & St Peters, we are committed to creating connected, vibrant and inclusive communities.

We offer:

• Meaningful work that positively impacts the local community

• A supportive and inclusive team environment

• Opportunities for professional development, training and career growth

• The chance to contribute to innovative community programs and initiatives

• A workplace that values creativity, collaboration and continuous improvement

• Confidential & free access to the Employee Assistance Program 24/7

• Healthy Lifestyles Program

• Income protection (illness, accident & injury)

If you're passionate about engaging communities, delivering outstanding programs and helping create welcoming spaces where people can connect, learn and thrive, we'd love to hear from you.

How to Apply

For more information, a copy of the job description is provided below.

Specific enquiries may be directed to the Council’s Community Resources & Engagement Lead, Beth Gilfillan on 8334 0211.

Applications close at 9am on Friday, 21 August 2026.

Additional Information

Job Title / Number: Community Engagement Officer (Job # qA212690)

Department: Community Development

Type: Part-Time

Location:

Norwood, Payneham & St Peters. Note: Maybe required to work at various library locations

Supporting Document: Position Description

Application Close Date: 21/08/2026

Application Close Time: 9:00 AM

Contact Details

Position Title: Community Resources & Engagement Lead

Department: Community Development

Name: Beth Gilfillan

Phone: 8334 0211

Email: bgilfillan@npsp.sa.gov.au

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