Compliance Officer/Project Officer/Investigator

About this role

The ACCC is currently prioritising investigations, and compliance and enforcement activities, in the supermarket and retail sectors. Successful candidates can expect to be involved in this important work. Candidates on the resulting merit list may also be considered for other ACCC vacancies as they arise. As a Compliance or Project Officer, you will: • Work in the Small Business and Agriculture, Consumer and Compliance Strategies, and Retail and Supermarkets branches. • Ensure the overall delivery and strategic focus of projects in the Division are in line with the Compliance and Enforcement Policy, plans and directions. • Be responsible for managing inputs and contributions to the delivery of compliance projects and activities, including planning, monitoring, reporting, research and analysis. • Provide advice to senior management on trends and patterns to support policy and legislative reform and contribute to the delivery of strategic engagement activities with key industry, stakeholder and consumer organisations, including participation in formal discussion and decision-making forums. • Prepare (and/or review as appropriate), for approval, internal and external documents including submissions, staff papers, notices, undertakings, correspondence, reports, minutes, briefs, reports and media releases. • Work collaboratively within a geographically dispersed team to manage joint projects and tasks, including tracking progress and workflow, meeting milestones and deadlines and develop and maintain effective working relationships and professional networks with internal and external stakeholders. • Within the Retail and Supermarkets Branch, candidates may take on a data analyst role, which will involve applying a range of methodologies via code to analyse large and complex data sets, and communicate the results. This is an opportunity to become an embedded data specialist within a high-profile team. Successful candidates at the APS5 level will demonstrate a greater degree of responsibility for delivery of outcomes and will work more independently on a range projects. As an Investigator, you will: • Work within CFT Enforcement branches. • Be responsible for engaging with various external stakeholders, including consumers, businesses, and government agencies, so clear written and verbal communication skills are important. • Be responsible for investigating potential breaches of the consumer and fair-trading provisions of the CCA. This may include assessing evidence, interviewing witnesses, briefing legal advisers as well as preparing and presenting updates and recommendations to the Enforcement Committee and Commission. • Possess a good, working understanding of the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or the ability to quickly attain this understanding. • Possess an ability to objectively and strategically assess information and potential evidence in a timely and efficient manner. • Have the ability to identify logical next steps and the most suitable resolution for investigations, including by administrative means or by court action and persuasively communicate the reasons for decisions and recommendations. • Have, or be able to quickly obtain, the Certificate IV in Government Investigations qualification as set out in the Public Services Package (PSP) for persons/officers working in operational roles undertaking government entity investigations. Successful candidates at the APS5 level will demonstrate a greater degree of responsibility for delivery of outcomes and will work more independently on a range of investigations and projects.