Compliance Officers

About this role

The Australian Communications and Media Authority (ACMA) is an independent Commonwealth statutory authority responsible for the regulation of broadcasting, radiocommunications, telecommunications and some online content. This work underpins our vision for a connected, informed and entertained Australia. Who we are Content Division The Content Division manages policy, compliance and enforcement matters relating to TV and radio broadcast content, media diversity, ownership and control, interactive gambling, gambling advertising and mis- and disinformation. While we are looking to fill the role of Compliance Officers in the Gambling and Digital Platforms Branch, this recruitment process will also be used to create a merit pool to fill future vacancies in the Content Division, including the Content Safeguards Branch. Gambling and Digital Platforms Branch Working under the Interactive Gambling Act 2001 and the Broadcasting Services Act 1992 , the Gambling and Digital Platforms Branch comprises four teams contributing to developing, implementing and administering safeguards to reduce the harm to Australians when using digital platforms and gambling services, as well as accessing live sport. We do this by preventing harms that may arise from online gambling activity, exposure to gambling advertising and the impacts of mis- and disinformation. This includes administering BetStop – the National Self-Exclusion Register, taking a range of compliance and enforcement activities and conducting proactive consumer education activities. The government has recently introduced legislation to the Parliament which will expand the ACMA’s role in gambling regulation, including implementing new rules around gambling advertising, new measures to disrupt illegal gambling services and strengthening the operation of BetStop – the National Self-Exclusion Register. The four teams in the Branch have the following responsibilities: • Betstop and Gambling Compliance Team - responsible for administering BetStop - the National Self-Exclusion Register. The Register is a significant consumer safeguard that allows Australians to self-exclude from all licensed interactive wagering services in a single process. This team also regulates licensed wagering providers. • Illegal Gambling Team - responsible for enforcing the prohibition on illegal interactive gambling services and the advertising of these services. This team regularly engages with domestic and international regulators as part of its work. • Gambling Advertising Restrictions and Platforms Team - lead implementation of the government’s new wagering advertising reforms for broadcast and online services. The reforms will also include new obligations on licensed wagering service providers, and new rules about wagering advertising on uniforms and in sporting venues. • Betstop Taskforce - responsible for enhancements to BetStop the National Self Exclusion Register recommended by a recent statutory review. About the role As Compliance Officers , you will undertake investigations, compliance and enforcement activities of a complex nature, and work under limited direction. The APS6 Compliance Officers will also exercise judgment in the interpretation of legislation and in the application of regulatory practices and operating procedures. Some successful applicants will be tasked with implementation of the new legislation once passed. • assess complaints and conduct investigations into potential breaches of gambling legislation and rules • undertake proactive monitoring and reviewing compliance with gambling legislation and regulations • apply knowledge of and compliance with legislative and administrative frameworks, government decision-making processes and agency guidelines and regulations • develop administrative arrangements to administer new gambling regulatory powers, including standard operating procedures and compliance strategies • make decisions using good judgement, with direction from more senior staff, on tasks with considerable complexity and sensitivity • implement and monitor enforcement actions, including remedial directions and enforceable undertakings • produce accurate and timely briefings for a range of internal and external audiences, including the ACMA Authority • develop relationships and work in collaboration with key internal and external stakeholders, including in other government/regulatory agencies.