Project Support Officer

About this role

This is a hands-on role that supports the delivery of community projects, programs and initiatives that respond to local needs and enhance community wellbeing. The successful candidate will contribute to project delivery, community engagement, stakeholder partnerships and the provision of information to individuals, community groups, service providers and older people to support informed decision-making and access to available services. The role requires a sound understanding of the community services sector, particularly issues affecting older people and people with disability, along with strong communication, organisational and relationship-building skills. Experience working collaboratively with community organisations and service providers will be highly regarded. About the role: • Support the delivery of community projects, programs, consultation, engagement and sector development initiatives that respond to local community needs. • Provide information and referrals to older people, new retirees, community groups and service providers. • Build and maintain relationships with community organisations and key stakeholders, including facilitating meetings, forums and community engagement activities. • Assist with program planning, implementation, reporting and evaluation. • Demonstrate initiative, strategic thinking and the ability to manage competing priorities. • Apply strong communication and organisational skills in a dynamic community setting. What's on offer: • a base salary ranging from $35.36 per hour with competency-based increments up to $40.52 per hour, plus 12% super • 21-28 hours per week • a maximum-term contract until 30 June 2027 with the possibility of extension or permanency subject to performance, funding and operational need • training and development opportunities • flexible work options for a healthy work/life balance • generous employment conditions (we have too many to list - click here for more). We are seeking: • Experience working with older people and/or people with disability in a community setting, supported by a Certificate III in Aged Care, Community Care or a related qualification. • A confident communicator who can build relationships, share information and engage effectively with a range of community members and groups. • Someone who enjoys working with volunteers and supporting community activities, programs and committees. • Strong organisational skills, with the ability to manage multiple tasks, priorities and deadlines with minimal supervision. • Proficiency in using computers and technology, along with a current driver's licence and the ability to work across the community. About us: • Located on the picturesque far North Coast of NSW, bordering the Gold Coast. • The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm. • Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options. • Join an employer of choice . Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government. Where it's located: This position is based in Tweed Heads and can be directed to work from any Council work site. Position closes: Friday 14 August 2026 at 12 noon sharp (NSW time). Late applications will not be permitted. Click here to view the Position Description TIPS for Addressing the Selection Criteria Click here for more information on the Recruitment Process Click here to view our Values Pre-Employment Screening: Tweed Shire Council conducts pre-employment assessments as part of its recruitment process. Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake: • Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered). • Background screening - verifies that the information you have provided throughout the recruitment process is true and correct. Click here for more information . Reference Checks are undertaken by the panel. Your 2 referees should ideally be your current and most recent supervisors. Your referees are not contacted unless you’ve been interviewed and are a preferred candidate. How To Apply: You must use your own email address, and not one used previously by another person that has applied for a position with council. Once you start your online application, you cannot save and return to it later. • Have your Resume document ready to go. • Fill out all questions below. Click 'Next'. • You'll then be prompted to attach your resume and other documents (if applicable). Click 'Next'. • Review your application to confirm everything is correct. Click 'Confirm' to submit your application. If you'd like to COPY and PASTE question fields into a separate Word document to work on over time, please find them listed below: Selection Criteria • Why are you interested in working at Tweed Shire Council, and what excites you most about this particular opportunity? • Do you hold a Certificate III in Aged Care, Community Care or a related qualification? Please outline your qualifications and relevant experience working with older people and/or people with disability in the community. • Describe your experience engaging with and supporting older people through community-based programs, activities or services. • Tell us about a time when you worked with community groups, committees or volunteers. What was your role? • How do you manage your workload when balancing multiple tasks, priorities or deadlines? Please provide an example. • Please describe your experience using computers and technology in the workplace, including any programs or systems you have used. SK97188A OFFICE USE ONLY Unit Community and Cultural Services Job Grade 4 Industry Community and Cultural Services Employment Type Contract