About this role
Are you looking for an exciting opportunity in a rewarding customer-facing role without working weekends? Defence Housing Australia (DHA) invites you to register your interest in non-ongoing employment opportunities in the Property Management team that may arise. Who are we? DHA is committed to our purpose of providing housing, and housing related services, to Australian Defence Force (ADF) members and their families to support Defence capability. We do this through: • providing and managing a portfolio of housing • partnering with Defence to shape and administer housing policy • providing housing services to ADF members and their families. What you will do As a Property Manager within the Service Operations team, you will contribute to the business outcomes of your regional office by: • Managing a portfolio of service residences with respect to presentation to DHA standards, tenant interactions, maintenance and other property related matters within DHA’s agreed SOPs. • Conducting property inspections, identifying tenant liability and coordinating the preparation of properties for incoming tenants, in accordance with DHA’s standards of housing. • Identifying and arranging maintenance services to be undertaken in line with budgets; including raising work orders, monitoring progress, following up and authorising payment upon completion. • Managing and updating DHA systems efficiently and effectively to ensure properties are returned for tenancy within set timeframes to meet KPI objectives. • Responding to internal and external customer enquiries and requests in a timely manner, providing proactive advice and solutions, and escalating complex queries to team leaders. To view our DHA office locations and where we welcome applications from, please click here . **Please note, these roles are to be filled as non-ongoing only in a full time/part-time basis for varying contract lengths up to 18 months. For further information for this opportunity please view the Position Description.
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