Senior Communications Content Developer - Communications

About this role

About the Branch The Corporate Branch is responsible for enabling services that support the agency deliver on its purpose and ensure the effective and efficient operation of the agency. The Branch facilitates the agency’s compliance with legislation as a non-corporate Commonwealth entity. The volume of legislation which informs this work is significant including the Public Governance, Performance and Accountability Act 2013, Public Service Act 1999, Work Health & Safety Act 2011, and Fair Work Act 2009 to name a few. In addition, there are numerous rules, instruments, policies and frameworks that build on legislation which is applicable to the agency. The Branch delivers services across the disciplines of communications, stakeholder engagement, human resources, finance, procurement, planning, performance & parliamentary services, facilities management and security. Branch Objectives We strive for excellence in the provision of corporate services and to contribute to meeting the objectives and KPI’s contained in the Agency’s Corporate Plan. In doing so we: • frame our work and engagement against the agency’s cultural anchors and risk appetite • ensure we are responsive to business needs, think broadly and deliver cohesive, considered and impactful work • work collaboratively across the agency contributing to high priority and strategic work to deliver positive outcomes • build capability with a focus on leadership at all levels • look for opportunities to implement continuous improvement that delivers efficiencies to enable our people to work on higher level tasks • remain current on issues the agency faces including all legal and legislative obligations • focus on effective management of human and financial resources in line with approved budgets. About the Section The Communications section delivers cohesive, user focused communications that support agency priorities. We bring together external and internal communications, content creation, a creative studio and web and channel management, to produce impactful and accessible information. Working closely with all areas of the agency and informed by data and research, we translate goals into practical strategies and high-quality outputs across our communication channels. The purpose and objectives of the section are to: • deliver strategic, clear, consistent, accessible communication that builds trust and supports the agency’s objectives and priorities • provide a centralised, integrated service across content, design, website and channel management which is coordinated through business partnering and scheduling to ensure seamless delivery • align communications with standards, manage risk and emerging issues, create user-focused and user informed content and digital experiences, optimise resources and continuously improve through data-driven insights • partner with business areas to develop integrated briefs and plans and report on outcomes for continuous improvement • design and publish brand-consistent, accessible content and creative assets that make complex information clear and engaging • maintain governance for websites and channels, refine user experience and information architecture, and implement improvements based on performance data and feedback. APS Level 6 Senior Communications Content Developer creates and publishes high-quality, audience-focused communication products and assets that support the Clean Energy Regulator’s strategic objectives and desired outcomes. The role combines strong writing and digital publishing skills to deliver accurate, accessible content tailored to diverse audiences, working collaboratively across the Communications Team to support awareness, compliance, and education. Under limited direction, the Senior Communications Content Developer will: • Develop engaging and accurate content for digital, print and multimedia channels, including web/intranet pages, social posts, email campaigns, forms, technical documents, collateral, and news items. • Understand CER’s operations and schemes to ensure content is accurate, relevant and tailor content for specific audiences and platforms, ensuring alignment with agency objectives and desired outcomes. • Participate in early discussions to test ideas and co-create communication concepts and solutions, validating assumptions and ensuring recommendations are practical, achievable and grounded in insights and user need. • Collaborate with Business Partners and internal customers to interpret strategic briefs and ensure content accuracy and clarity throughout production. • Apply strong writing and editing skills, maintaining appropriate grammar, tone, and structure for each format and audience. • Demonstrate and advocate for best-practice content design. • Ensure all content complies with brand guidelines, accessibility standards, and editorial style guides, optimising usability and engagement. • Upload and manage content across digital platforms, maintaining correct formatting, metadata tagging, version control, and governance. • Troubleshoot publishing issues and maintain records of published materials to ensure transparency and accountability. • Contribute ideas for innovative content formats and approaches, informed by contemporary communication practices and performance insights. • Manage publishing through a range of platforms including Drupal, Mailchimp, SharePoint and social media. • Support team capability by sharing knowledge, offering guidance to colleagues on digital publication processes, and contributing to a collaborative and inclusive work environment. Knowledge, Skills and Attributes The ideal candidate will have: • tertiary qualifications in communications or a relevant field, or an equivalent combination of training and experience in communications • demonstrated experience in content design and an understanding of best-practice website content management • excellent written communication skills including proven ability to translate complex subject matter into clear digital content • strong interpersonal skills, including negotiation and collaboration that will support the cultivation of productive working relationships with a range of internal and external stakeholders • excellent time management and problem-solving skills with the ability to take initiative, work independently and take ownership of tasks and projects and work as part of a team • flexibility and resilience to achieve results in a dynamic work environment • willingness to learn and ability to take on constructive feedback to continuously develop • strong project management and administrative skills to achieve work goals and to meet planned targets, deadlines, and commitments with minimal supervision • solution-oriented mindset and proven ability to address challenges and solve problems.