About this role
Services Australia maintains a register of people interested in temporary (non-ongoing) employment opportunities in various roles, levels, and locations throughout Australia. We may use this register to temporarily fill health professional roles requiring mandatory qualifications, across a range of levels from APS5 to APS6. This Temporary Health Services Register includes roles in the fields of Social Work and Health and Allied Health professions. Social Workers – APS5 to APS6 Social workers help individuals, families, and communities so people can get on with their lives. They provide professional assessments, crisis intervention, short-term counselling, advocacy, information, and referrals for people with complex needs and circumstances. Social workers build staff capability and collaborate with internal and external stakeholders to support people experiencing vulnerability. They prioritise high risk cohorts including people at risk of suicide or self-harm, people affected by family and domestic violence, young people without adequate support and people impacted by disasters and emergencies. Social workers practice within ethical, policy and legislative frameworks using a professional evidence base to provide holistic, culturally safe, trauma-informed services. Health and Allied Health Professional - Assessor – APS6 Assessors are health and allied health professionals who work directly with Services Australia customers in a customer-focused environment. Using professional knowledge and clinical judgement, assessors evaluate people with medical, psychological or social barriers to employment to determine their capacity to work, medical eligibility for Services Australia payments, and suitability for referral to employment service programs. Assessors are also responsible for documenting their professional evaluations and assessment outcomes in clear, accurate and evidence-based reports in accordance with legislative, policy and quality requirements. Assessments are primarily conducted via telephone but also includes video conferencing and face-to-face engagements, requiring assessors to confidently navigate and utilise multiple computing systems while engaging with customers. In addition to professional qualifications, the role requires strong competency in navigating computing systems and managing customer information. Assessors may be exercise physiologists, occupational therapists, physiotherapists, psychologists, registered nurses, rehabilitation counsellors, speech pathologists or social workers.
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