UX/UI Forms Designer

About this role

The Role Are you ready to shape the future of secure digital service delivery in Defence? Are you an experienced digital product development professional with a passion for user-centered design and delivering digital transformation solutions? As an APS5 UX/UI Form Designer, you will support the design, development, and continuous improvement of web forms and digital workflows. You will work closely with business stakeholders, developers, and designers to deliver intuitive, accessible, and effective digital experiences. You will contribute to the delivery of forms through the ServiceConnect platform and play a key role in ensuring solutions are user-friendly, efficient, and aligned with best practice design standards.? What you will bring: • Experience in digital form development or similar technical roles. • Familiarity with form-building platforms and web technologies. • Strong problem-solving and technical troubleshooting skills. • Ability to follow design and data governance standards. • Effective communication and collaboration skills. What you will gain: • Direct contribution towards high-impact Defence transformation initiatives. • Exposure to cutting-edge technologies and strategic initiatives. • A collaborative environment that values innovation, integrity, and excellence. • The opportunity to grow your career while making a real difference. About our Team Forms Development and Digitisation sits within Digital Service Delivery and is responsible for the design, build, testing, and hosting of web forms across Defence. Our Directorate has a strong customer-first, user-centred, and agile focus, working closely with stakeholders to deliver simple, guided, and integrated digital solutions. We are passionate about improving service delivery and thrive in a fast-paced, collaborative environment. We foster a culture of curiosity, innovation, and continuous learning, delivering high-profile projects that contribute to a smarter digital future for Defence capability. Our Ideal Candidate Service Delivery Division prides itself on its positive, collaborative, and supportive workplace culture. For us, it is all about the team and we want people who want to be a part of the culture we have created. Our ideal candidate will enjoy working in a dynamic workplace on a wide variety of tasks. Attributes and Skills we are looking for: • Has experience in UX/UI design, particularly in digital forms and business process workflows • Ideally has experience with Figma, Adobe Experience Manager, Azure DevOps, Creative Cloud stack including Adobe InDesign and Adobe XD • Experience working in Agile environments • Understanding of Web Content Accessibility Guidelines (WCAG) and inclusive design • Enjoys solving problems and simplifying complex processes for users • Has strong communication skills and can work effectively with stakeholders • Is customer-focused and passionate about delivering intuitive digital experiences • Shows initiative, adaptability, and a willingness to learn • Works well in a team and contributes positively to team culture Most importantly, we are seeking a person with a positive attitude, a team focus and someone who can navigate the occasional stresses of a busy and technical role with good humour. If you are looking for a position where you will be engaging with a variety of stakeholders with unique problems and you enjoy coming to work in a role where no two days are the same, then engage with the contact officer and discuss further.