Application Support Engineers

About this role

• 12 + 12 + 12 month contract – 24/8 start date • NV1 Security Clearance - Barton, ACT • Sys admin, monitoring - Level 2 and level 3 technical support Our client, a Federal Government department based in Barton, ACT that promotes and protects Australia's international interests, requires the services of four (4) Application Support Engineers for 12 + 12 + 12 month contracts. They have support, service delivery and development staff that work closely with a variety of teams covering development, database administration, server infrastructure, networking and desktops. Duties of the Application Support Engineers: • Provide systems administration, monitoring and level 2 and level 3 technical support. • System monitoring and reporting, including ongoing process improvements to enhance operational availability and reliability. • Investigate and resolve technical issues, providing technical assistance to stakeholders. • Escalation of problems and incidents with vendors, ensuring problems are fully documented within the relevant reporting systems. • Serve as technical resource for assigned projects and BAU activities to deliver technical solutions and outcomes. • Installation/deployment of software updates, patches and fixes in line with procedures and processes, including change management. • Create and maintain system and operational documentation, including the creation and maintenance of Knowledge Based Articles. Skills and Experience - Application Support Engineers: Essential criteria • Strong technical skills and experience with application troubleshooting, diagnosing, testing and resolving customer issues. • Experience with scripting languages (PowerShell) and task automation. • Intermediate Transact SQL (T-SQL) skills and strong experience with SQL database products. • Experience working with software development teams and understanding of the SDLC. • Knowledge of ITIL Incident, Problem, Change and Release Management processes. Desirable criteria • Windows server and Linux administration skills • Release automation using Azure DevOps or similar tools. How to Apply For a copy of the full job description, including the application instructions, please get in touch with Andy at Recruitment Hive by clicking the Quick Apply button. Alternatively, you can reach Andy on (02) 6299 1006 to discuss further. Please note that applications close at 11am on the 4th of August 2026. Recruitment Hive welcome late applications to be considered for future opportunities. We Value Diversity The Recruitment Hive is a proud Equal Opportunity Employer. We recognise the value of diverse perspectives and experience and are committed to an inclusive workplace where everyone feels valued and respected for who they are. We encourage people with disability, indigenous, veterans and people of all backgrounds and abilities to express their interest in this role. Job ID: AE 673865 | LH-07277