Clinical Support Officer - Cardiac Cath Lab - Targeted

About this role

Keep the heart of the service running by supporting the team behind life-changing cardiac care. Employment Type : Temporary Full Time until September 2027 Position Classification : Admin Clinical Support Officer Level 3 Remuneration : $73,915.12 - $76,218.80 per annum + super Hours Per Week : 38 Location : John Hunter Hospital | Awabakal Country Requisition ID : REQ679073 Applications Close : Sunday, 9th August 2026 Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. Where you'll be working: Based within the Cardiac Catheterisation Laboratory, you'll join a dedicated team delivering specialist cardiac services in a fast-paced clinical environment. Working closely with the Nurse Unit Manager (NUM), you'll provide essential administrative support that helps keep the unit running smoothly, allowing clinical staff to focus on delivering exceptional patient care. About the role: As a Clinical Support Officer, you'll be the administrative backbone of the Cardiac Catheterisation Lab, supporting nurses, doctors and allied health staff with a wide range of operational and administrative tasks. No two days are the same, with responsibilities including: • Providing administrative support to the Nurse Unit Manager and multidisciplinary team. • Managing staff rosters using HealthRoster. • Preparing salaries and wages documentation. • Ordering and maintaining stock and supplies. • Coordinating recruitment administration and onboarding activities. • Managing the NUM's diary and scheduling appointments. • Responding to phone enquiries and providing excellent customer service. • Monitoring staff compliance with mandatory education requirements. • Preparing reports and completing a variety of administrative tasks to support the day-to-day operations of the unit. About you: You're an organised and proactive administrator who enjoys being part of a busy team and takes pride in keeping things running efficiently. You can confidently juggle competing priorities, work independently when needed, and maintain accuracy even in a fast-paced environment. You'll bring: • A positive, "can-do" attitude and willingness to help wherever needed. • Excellent organisational and time management skills. • Strong attention to detail and commitment to maintaining confidentiality. • The ability to work collaboratively while also managing your own workload. • Great communication and customer service skills. • Confidence using computer systems and learning new technologies. How you'll be supported: You won't be expected to know everything from day one. You'll receive one-on-one training from an experienced Clinical Support Officer, along with access to My Health Learning to build your knowledge and develop the skills needed to succeed in the role. Why join us? This is an excellent opportunity to become part of a supportive, welcoming team where your contribution genuinely makes a difference. If you're looking for a varied administrative role in a specialised clinical setting with opportunities to learn and grow, we'd love to hear from you. What we can offer you: At Hunter New England Health , enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer: • Monthly Allocated Days Off (for full-time employees) • 4 weeks annual leave (pro-rata for part time employees) • Salary packaging options - up to $11,600 plus novated leasing • Fitness Passport for health and well-being - discounted gym options for you and your family • Employee Assistance Program (EAP) for staff and family members Additional information: • An eligibility list will be created for future temporary full or part time vacancies. • To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. • We are unable to accommodate visa sponsorship for applicants requiring a visa for this position. Need more information? 1) Click here for the Position Description 2) Find out more about applying for this position For role related queries or questions contact Sonya Benson on Sonya.Benson@health.nsw.gov.au Information for Applicants: Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp This is a Category A position . Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support. .