Customer Service & Administration Manager - Lismore

About this role

Discover the balance. Enjoy more flexibility, diverse career pathways, the opportunity to learn and grow, salary packaging + more. Employment Type: Permanent Full Time Position Classification: Health Mgr Lvl 1 Remuneration: $91,326 - $121,497 per annum pro rata Hours Per Week: 38 Requisition ID: REQ680626 About the role Lismore Base Hospital is seeking a Customer Service and Administration Manager to join the team! You will be responsible for overseeing the staff and day-to-day operations of the Departments and Wards Administration Officers, including Patient Support Officers and Customer Service Officers, ensuring the delivery of high-quality, efficient, and cost-effective administrative services. About Northern NSW Local Health District (NNSWLHD) We are a healthcare community, caring for the people of the Northern Rivers. We understand that high-quality healthcare and quality of life go hand in hand. Our hospitals, and our community health and multipurpose services are a well-balanced modern network truly connecting the communities we serve across the Tweed, Richmond, and Clarence Valleys. If you care about high quality healthcare and quality of life, we encourage you to join us. You care. We care. Learn more about NNSWLHD here . Relocating to the region? The Welcome Experience in the Northern Rivers connects you and your family with local people and local resources to help you settle in and feel at home in your new community faster. Learn more at: www.nsw.gov.au/welcomeexperience Join our team and you’ll enjoy: • Salary packaging and novated leasing – increase your take-home pay • Fitness discounts – focus on your health and wellbeing • Growth – access to professional and personal development • Team culture – work in a collaborative, flexible and supportive team environment • Opportunities to start or build a career, or re-enter the workforce Need more information? 1) Click here for the Position Description 2) Find out more about applying for this position For role related queries or questions contact Mark Anderson on Mark.Anderson1@health.nsw.gov.au Join the team enriching health in millions of ways every day Applications Close: 10 August 2026 NNSWLHD embraces the diverse skills and perspectives that our people bring to the workplace. We foster inclusiveness and diversity to help us deliver quality care to our community. NNSWLHD is committed to reconciliation and strongly encourages Aboriginal and Torres Strait Islander people to apply for this position. All applications from Aboriginal and Torres Strait Islander people will be viewed most favourably. For help with your application to this role visit Stepping Up , our online recruitment resource for Aboriginal people. To apply for this position, you must be an Australian citizen or permanent resident, or be able to independently, legally live and work in Australia. For more information, please see www.homeaffairs.gov.au This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2026_004). You may be subject to a probationary period of six months from the date of appointment to this position. This recruitment may be used to create an Eligibility List for similar roles in the future. Follow us on: LinkedIn and Facebook #corporateservices #corporateandsupportservices