Office Administrator

About this role

We are seeking an organised, customer-focused Administration Officer to provide high-quality administrative support and contribute to the smooth day-to-day operations of a busy team. This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced environment and delivering exceptional service to internal and external stakeholders. About the Role As an Administration Officer, you will play a key role in supporting operational teams through accurate administration, customer service, data management, invoicing, and general office support. The successful candidate will be proactive, detail-oriented, and able to manage competing priorities effectively. Key Responsibilities • Provide administrative support including data entry, document preparation, records management, and general office duties. • Maintain and update databases and records with a high degree of accuracy and confidentiality. • Respond to customer enquiries via phone, email, and in person, ensuring a high standard of customer service. • Create and manage customer requests through internal systems. • Process invoices, reconcile accounts, and raise purchase orders. • Assist managers and team members with administrative projects and operational tasks as required. • Prioritise workload effectively to meet deadlines and support business objectives. About You To be successful in this role, you will have: • Previous experience in an administration, clerical, or office support position. • Strong data entry and document management skills. • Proficiency in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint. • Excellent organisational skills and attention to detail. • Strong communication and interpersonal skills. • Experience dealing with customer enquiries and stakeholder relationships. • Ability to work both independently and as part of a collaborative team. Desirable • Experience working within Local Government. • Knowledge of records management and finance systems. • Experience using systems such as TRIM, Pathway, Finance One, or similar platforms. If you are interested in this role, please apply now! At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community. You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion