Technical Writer Content Designer - Training, Microsoft

About this role

• Long-term contract - 1 x 12 month + 2 x 12 month extensions • Exciting Technical Writer / Content Designer role with a Federal Government agency • Rewarding hourly rates $$ A prominent Federal Government agency is seeking an experienced Technical Writer Content Designer to join a high-performing project delivery team. This is a fantastic opportunity to support the delivery of clear, accurate and user-focused technical documentation across complex CRM and related project environments. The successful Technical Writer Content Designer will produce a range of design, configuration, technical support, training and user documentation, working closely with technical and non-technical stakeholders to translate complex concepts into accessible content. The will be offered an initial 12-month contract with 2 x 12-month extensions, based in Canberra with flexible hybrid work arrangements considered in line with business requirements. The successful Technical Writer Content Designer will be responsible for, but not limited to: • Produce high-quality design, configuration, technical support and training documentation for complex project environments. • Develop technical reference material, system design documentation, service support documents and user-friendly training guides. • Translate complex technical information into clear, plain-English content for technical, non-technical and executive audiences. • Ensure documentation aligns with Commonwealth Style Guide, accessibility requirements and project delivery standards. To be successful, the Technical Writer Content Designer will demonstrate: • Demonstrated experience producing high-quality online software documentation using clear, plain and user-centred English. • Advanced proficiency in Microsoft Office, Confluence and JIRA to support documentation, collaboration and reporting. • Experience delivering measurable outputs in alignment with SAFe delivery practices, including planning, review and continuous improvement. • Strong critical thinking, stakeholder engagement and communication skills, with experience in large, complex environments highly regarded. This rare and long term Technical Writer Content Designer role offers a diverse work environment and attractive contracting rates. If you have the required skills and experience, APPLY NOW. Please forward your application to jobs@hitechaust.com quoting reference number JJ2567 for more exciting job opportunities go to www.hitechaust.com